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Frequently Asked Questions
How do I make reservations?
We require a two-step process for our reservations. First, we will need all the proper traveler information, meal restrictions, and preferences. Secondly, we will need to collect a deposit for the trip.
How much is deposit for a trip?
Please see our deposit breakdown listed below, note that rates are based on per person:
$0-$2500: $500
$2,501-$3,499: 20%
$3,500-$4,499: 25%
+$4,500: 30%
The final balance is due 90 days before departure.
When will I get my final documents?
Our logistics team will send your e-final confirmations 28-30 days before your departure date. If you would like to purchase a care package we will be happy to put together a gift basket with travel documents for an additional $85 fee.
Where are you located?
Our home base is located in Fort Lauderdale FL. If you would like to set up an appointment with one of our founders please contact our office. We have remote support staff across the US & EU who can help answer your questions before, during, and after your trip.
Should I get travel insurance?
We always recommend getting travel insurance to make sure you are covered while you are abroad, especially medically. Ask your travel specialist for advice on where you can find a trusted travel insurance company.
Are you Bonded & Insured?
Yes, we are bonded, licensed, and insured to ease your sense of security. Request for proof of documents can be sent to info@triporch.com
What happens if there is a pandemic?
Our terms are very fair. You can postpone the trip to a later date with very nominal fees or no fees. You also have the option to cancel the entire trip and get up to a 70% refund. Note these conditions are only offered during a pandemic. For all other conditions please refer to our terms and conditions page.
When should I purchase flights?
We recommend purchasing flights at least 6-8 months in advance when traveling internationally. Although now there might be some great last-minute deals due to covid.